Frequently Asked Questions

Frequently Asked Questions

What types of pains do you treat?

We treat a wide variety of pains:

  • “Sciatica”, “herniated discs”, “pinched nerves” (neck and back), etc…
  • Back and hip pain
  • Neck and shoulder pain
  • Arm, elbow, and wrist pain
  • Thigh and knee pain
  • Calf, ankle, and foot pain
  • Jaw pain
  • Headaches
  • Sprains and strains
  • Pre- and post-surgery
  • Pain during or after lifting
  • And more, if you’re wondering if we are the right fit for you, contact us and we will happily discuss how we can help you.

What does cash-based physical therapy mean?

Cash-based physical therapy means that we are out of network with all insurance companies and do not directly bill through insurance (thought you may be eligible for reimbursement directly from your insurance company). Our patients pay us directly each visit for their 1-on-1, personalized physical therapy session. This allows us to focus all of our attention on the patient and perform treatments to focus on patient goals without being dictated by insurance rules and regulations.

Does MOVE Athletics accept health insurance at all?

You can certainly use your out of network insurance benefits. You can also use your health savings account (HSA) or flex spending account (FSA). While we do collect our fees directly from our clients, we provide an itemized superbill to submit to his or her insurance company. By submitting your receipt, you may be able to recover a percentage of the cost you pay upfront (typically 60-80%) from your insurance company, depending on your "out of network" coverage.

Does cash-based mean I can only pay with cash?

While cash is certainly an acceptable form of payment, patients are also able to pay with major credit and debit cards as well as FSA and HSA accounts.

Why cash-based physical therapy?

Insurance companies in the United States are continually cutting reimbursement rates for rehabilitation services and dictating how clinicians treat patients. With this decline in reimbursement, many clinics are forced to treat multiple patients in the hour (this means that therapists are seeing 4+ patients at the same time) and lower patient care standards in order to make ends meet. These clinics rotate patients in and use assistants and techs to complete treatments. Patients do not receive the individualized care they need, and are encouraged to go through exercises with little to no supervision. With a cash based practice, we are able to decide how we want to treat patients as we are not regulated by the insurance companies. This allows us to provide the highest quality care for our patients, while keeping them 1- on -1 with their doctor of physical therapy for the entire hour, every visit. This increase in quality results in our patients getting better, faster than traditional insurance based physical therapy. We typically see our patients only one time per week, saving you valuable time; meaning you aren’t leaving work early, commuting to and from the clinic, and spending an hour here 3 times each week.

Do you provide online consultations?

Yes, we do. Please contact our staff HERE, or call (413)-259-0509 to schedule your appointment.

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Licensed in Massachusetts

(413)-259-0509

FrontDesk@moveathleticspt.com


1680 Riverdale St, West Springfield, MA 01089

Physical Therapy | Athletic Performance

This website does not provide medical advice and does not direct that you undertake any specific exercise or training/rehabilitation regimen. Consult with a physician before undertaking any information found on this website. All visitors to this site must consent to Terms of use and Notice of Privacy Practice.

This website does not provide medical advice and does not direct that you undertake any specific exercise or training/rehabilitation regimen. Consult with a physician before undertaking any information found on this website. All visitors to this site must consent to Terms of use and Notice of Privacy Practice.

© 2021 Copyright MOVE Athletics PT

© 2021 Copyright MOVE Athletics PT