FREQUENTLY ASKED QUESTIONS

What types of pains do you treat?

We treat a wide variety of pains,

  • “Sciatica”, “herniated discs”, “pinched nerves” (neck and back), etc…
  • Back and hip pain
  • Neck and shoulder pain
  • Arm, elbow, and wrist pain
  • Thigh and knee pain
  • Calf, ankle, and foot pain
  • Jaw pain
  • Headaches
  • Sprains and strains
  • Pre and post surgery
  • Pain during or after lifting
  • And more, if you’re wondering if we are the right fit for you, contact us and we will happily discuss how we can help you.

What does cash-based physical therapy mean?

Cash-based physical therapy means that we are out of network with all insurance companies and do not directly bill through insurance. Our patients pay us directly each visit for their 1-on-1, personalized physical therapy session.  This allows us to focus all of our attention on the patient and perform treatments to focus on patient goals without being dictated by insurance rules and regulations.

MOVE Athletics does not accept health insurance at all?

No, we do not directly accept health insurance and are considered an out of network provider. The patient pays us directly for the session (or package); however, if the patient contacts his/her health insurance company and learns that he/she has out-of-network benefits, then we are able to supply a receipt of payment to submit to his/her insurance company. By submitting your receipt, you may be able to recover a percentage of the cost you pay upfront from your insurance company.

Does cash-based mean I can only pay with cash?

While cash is certainly an acceptable form of payment, patients are also able to pay with major credit and debit cards as well as FSA and HSA accounts.

Why cash-based physical therapy?

Insurance companies in the United States are continually cutting reimbursement rates for rehabilitation services and dictating how clinicians treat patients. With this decline in reimbursement, many clinics are forced to treat multiple patients in the hour (this means that therapists are seeing 4+ patients at the same time) and lower patient care standards in order to make ends meet. These clinics rotate patients in and use assistants and techs to complete treatments. Patients do not receive the individualized care they need, and are encouraged to go through exercises with little to no supervision. With a cash based practice, we are able to decide how we want to treat patients as we are not regulated by the insurance companies.  This allows us to provide the highest quality care for our patients, while keeping them 1- on -1 with their doctor of physical therapy for the entire hour, every visit. This increase in quality results in our patients getting better, faster than traditional insurance based physical therapy. We typically see our patients only one time per week, saving you valuable time; meaning you aren’t leaving work early, commuting to and from the clinic, and spending an hour here 3 times each week.

Do you provide online consultations?

Yes, we do. Online consultations are not available for self scheduling. Please create a new patient account HERE, and then contact our staff HERE, or call 413-203-9359 to schedule the appointment.

What are the prices for your services?

Current pricing is reflected below: (60 minute appointments)

  • Single visit (or online consultation) $199/visit
  • Package of 6: $1104 ($90 savings!)
  • Package of 10: $1791 ($199 savings!)
  • Post operative package of 20: $3480 ($500 savings!)
  • Wellness and performance enhancement membership 1 visit per month: $174/month
  • 15 Minute dry needling only session $50- please call to schedule

Do I have to be a member of Power Clean Fitness to be a patient with MOVE Athletics?

We are located inside the same building as Power Clean Fitness at 45 Baldwin St. East Longmeadow, MA 01028; however, our patients do not have to be a member of Power Clean Fitness in order to participate in physical therapy, wellness, or performance enhancement services.  Our location inside of the gym allows for us to make use of the vast array of equipment available as well as easily transition patients to and from CrossFit, weightlifting, and other sports.

Are you able to see patients with Medicare Part B? 

Since Medicare guidelines dictate that those covered under Medicare Part B must see a Medicare provider for physical therapy services, we are unable to treat individuals with Medicare insurance for physical therapy services; however, we ARE able to see patients for services that are not provided by Medicare such as health, fitness and wellness. This means we can see patients for personal training, and wellness activities.